Communication Policy


If you would like to speak to your doctor or our practice nurse, please phone the practice on 07 4635 1688 and give the receptionist as much information as possible.  A message is sent to the respective doctor or nurse who will return your call at a convenient time for them.



As our emails are not monitored on a 24-hour basis, we request all patients refrain from sending emails. It is practice policy that we do not send patient information via email as we cannot verify patient identity.

This practice does use various means of communication including phone, text messages, post, fax and email with patients and other services with preference to phone, post or fax.